How can I track my removal progress?

You can track the removal progress in your dashboard:

To check your overall progress, study the top of the dashboard. There, you’ll find general statistics about your removals: the number of sites scanned, the number of profiles found and removed, the number of sites that expose your info, and more.

Q2-1.jpg

To track the removal progress of each profile found on data brokers individually, scroll down to the “Your removals” section. There, you’ll find the following statuses:

  • Opt-out requested - We’ve submitted a removal request for this profile. The number of attempts indicates the number of requests we’ve sent. For some sites, it can take multiple attempts to successfully opt out.
  • Verifying removal - We’re re-scanning the data broker to confirm that the profile has been removed. This process can also take several attempts to make sure your records are truly gone.
  • Removed - We have verified that the profile no longer exists.
  • Removal on hold - No opt-out requests are being sent. Pending subscription/membership activation.

q2-2.jpg

Have more questions? Submit a request